Everything you need to know about your walk-through video.

A short, cinematic video that moves through your space scene by scene, the way a visitor would walk in. We make it from photos you already have: each photo becomes a scene with a slow, smooth camera move, and the scenes are cut together with music.

No. There’s no site visit, no film crew and no new photoshoot. You send us photos and we do everything else remotely, so it works wherever your business is.

No. A slideshow fades between still pictures. A walk-through adds camera movement inside each photo, pushing in, panning across and drifting toward doorways, so it feels like moving through the space rather than flipping through an album.

We don’t return edited photos. What you get back is a video. Your photos are the raw material for its scenes.

It depends on how many scenes you have. Each scene runs a few seconds, so a video with up to 8 scenes is short enough that people watch it to the end. Our Fernie Fox Hotel example is 15 seconds long and made from six photos.

Any business where customers decide whether to visit by looking at photos first: hotels and inns, RV parks, restaurants, salons, dental offices, car dealerships, event venues, gyms, vacation rentals, independent shops and property developers.

One photo per scene, up to 8 for a standard video or 12 with the More scenes add-on. A good order is: the outside or entrance, your main spaces, a standout detail, then the view or a finishing shot. Each industry page has a suggested shot list.

Yes. Recent phone cameras are more than good enough. Shoot in daylight, hold the phone sideways and take a couple of options for each space.

Yes, as long as they’re your photos or you have the right to use them. Listing and website photos are often a great starting point.

Landscape orientation, taken from a corner or doorway so you can see the depth of the room, with every light on and the blinds open. Tidy counters, tuck away cables and straighten the chairs. Wide shots work better than close-ups for the main spaces.

Send the original files rather than screenshots or images saved from social media, which are compressed and lose detail. If a photo looks sharp full-screen on a laptop, it will work.

Often, yes. Developers and builders can send renderings of spaces that aren’t finished yet. We’ll let you know before we start if any image won’t work well as a scene.

Yes. Staff and customers can make a space feel alive. Just make sure anyone recognizable is happy to appear in a marketing video. For healthcare offices, use photos without patients unless they’ve agreed in writing.

Send what you have. Fewer photos make a shorter video, and that’s fine. If you’re short on a key space, take a quick phone photo of it using the tips above.

After you order, email your photos to hello@onegoodlook.com from the address you ordered with. For lots of photos, send a link to a shared folder instead, such as Google Drive, Dropbox or iCloud.

$149 CAD for one video with up to 8 scenes, widescreen and vertical versions, professional editing and music, 1 round of revisions and delivery in 3–5 business days. HST is added at checkout.

No. 13% HST is added at checkout and shown on your receipt.

More scenes (up to 12 instead of 8) for $49 CAD per video, a square version for Instagram and Facebook feeds for $19 CAD per video, a branded intro and end card for $39 CAD per order, rush delivery in 2 business days for $79 CAD per order, and extra videos of another space or location for $99 CAD each.

More scenes and the square version are charged for every video in your order, because we make them for each one. The branded intro and end card and rush delivery are charged once per order, however many videos you get.

Yes. Your first video is $149 CAD and each additional space or location is $99 CAD. Add as many as you need at checkout.

If you have one, enter it under “Have a promo code?” at checkout, or on the secure payment page.

Canadian dollars. If your card is in another currency, your bank converts it at its own rate.

Go to checkout, add any add-ons, enter your name and email, then pay on Stripe’s secure checkout page. You’ll get a receipt by email right away. Then send us your photos.

By Visa, Mastercard, American Express or Discover, through Stripe. Apple Pay and Google Pay are offered on supported devices. We never see or store your card details.

OneGoodLook is run by TheAdMart, which processes the payments, so your statement will show THEADMART along with ONEGOODLOOK. Your receipt comes from the same account.

3–5 business days, counted from when we have your photos. With rush delivery it’s 2 business days.

By email, with a download link for each version of your video.

Yes. Every video includes 1 round of revisions. Tell us everything you’d like changed in one message, such as the order of the scenes, swapping a photo or a different feel for the music, and we’ll send back an updated version.

Yes. Add rush delivery at checkout for $79 CAD and we’ll deliver in 2 business days. Send your photos with your order to start the clock right away.

MP4 files that play everywhere: widescreen (16:9) for websites, YouTube and Facebook, and vertical (9:16) for Instagram Reels, Stories, TikTok and YouTube Shorts. A square (1:1) version for feeds is available as an add-on.

Start with your Google Business Profile, since that’s where most local customers decide. Then your website homepage or booking page, Instagram Reels and Stories, Facebook, YouTube, your email newsletter, and any screens in your lobby or window.

Sign in to your Google Business Profile, choose to add a photo or video, and upload the widescreen file. Google reviews videos before they appear, which can take a day or two. Google currently accepts videos up to 30 seconds long and 75 MB.

Most website builders, including Squarespace, Wix, Shopify and WordPress, let you upload an MP4 straight into a video block. You can also upload it to YouTube and embed it from there.

Yes. Every video includes music, licensed so you can use it in your marketing, including on social media.

Yes. It’s yours to use to market your business, anywhere and for as long as you like: online, in ads, in emails and on screens.

Only if you say yes. We may ask if we can feature a video we’re proud of, and we won’t without your permission.